Monday, February 8, 2010

Team Analytics: Understanding Teams in the Global Workplace

by Jan H. Pieper, Julia Grace, Stephen Dill


This paper discusses an application called Team Analytics which combines information from many different enterprise tools for groups of people, specifically ad-hoc teams that communicate via email, instant messaging and video conferencing. It uses things such as an organizational chart, offering time zone awareness based on time pain calculation for the group needing to meet, picture gallery to help put a face to a name, and an attribute pie chart to help graphically show the percentage of each part of the team is associated with each part of the organization.



There was a survey done by a third party, the web site host, that had rather positive feedback for this application and all of its features. The only real complaint was that the time zone pain chart was hard to understand how to use; which I believe was because be people not knowing how to mark their time because the word "pain" confused them.

Overall I think that we do need a program such as this incorporated with any type of online team but I don't know if I would necessarily pick this one because its testing and usage was very specific to the company that made it.

No comments:

Post a Comment